Customer Service, Diplomacy and Public Relations Management

Customer Service, Diplomacy and Public Relations Managementt

1. Certified Customer Service Professional
2. Customer Service and Brand Management
3. Communication Tools for the Modern Workplace
4. Customer Care, Complaints Management and Reporting
5. Modern Global Diplomacy and International Relations
6. Strategic Community Relations Management
7. Strategic Communication and Public Relations Management
8. Building Sustainable Strategic Business Relationships
9. Public Relation and Diplomacy for Public Sector
10. Strategic Brand Development and Performance Manage ment
11. Crisis Communication Planning and Management
12. Customer Profiling Techniques and Procedures
13. Best Practice for Protocol Officers
14. Protocol and Events Manage ment
15. International Protocol and Diplomatic Relations

Fees Structure

One Week - USD 2275 Two Weeks - USD 3375

Three Weeks - USD 3475 Four Weeks - USD 3975